I’m learning soooooo much!

So I’ve been attending what I’ll call (for CYA purposes) help desk training. It’s amazing! I now have a new respect for the people on the other end of the phone lines (shout out to kayla). I thought I was an awesome multi-tasker until I watched another woman file her nails while she walked someone through an entire process verbatim - without looking at her computer! I’m strictly old-school. I like to have my printouts handy, and don’t work well maneuvering between applications, so it will be interesting to see how this turns out. The interesting thing is that I’m in training for a service that I also subscribe to - so it’s like I’ll be my OWN helpdesk! I’m learning things about the service I have - that I had no clue about as just a customer. So overall, this has been a great learning experience. And hey, when I’m done - I’ll know how Doctor’s feel with people always asking for free advice. Well, minus the huge paycheck, hot nurses and sports cars - of course!